Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most pool supplies and accessories. Items must be returned in their original packaging and in unused condition to qualify for a full refund.
Initiate Your Return
Log in to your account or use the guest order tracker to locate your purchase and select the items you wish to return.
Print Return Label
Download and print your prepaid shipping label or request a return authorization number from our customer service team.
Pack Your Items
Securely place the items in their original box, ensuring all manuals and components are included, and affix the shipping label to the outside.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing